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The Market Place: What we offer

The Market Place offers a range of free, confidential services from their base in Leeds City Centre.

Read Chloe’s interview with a counselling manager at The Market Place about their different services for young people.

Read blog

Telephone Support Service

Tuesday and Wednesday 3.00pm – 6.00pm

Bookable slots for 11- 17 year olds only.

11-25’s can ring on the day to see if there are still any available slots (booking in advance recommended for 11-17’s)

An experienced worker from The Market Place will call you back in your chosen slot and offer 30 minutes of support.

Face to Face Drop-in

Monday & Thursday 2.30pm – 5.30pm 11-25 year olds

Friday 2.30pm – 5.30pm 11-17 year olds

Saturday 2.00pm – 4.00pm 11-17 year olds

30 mins of support is offered with an experienced worker from The Market Place. We are currently offering the choice of face to face or phone appointments.

11-25’s can ring on the day to see if there are any available slots although booking in advance is recommended.


To make a booking for either of the services above  please visit

If ringing for an ‘on the day’ appointment please ring 0113 246 1659. Telephone line is open 11.30am – 5.00pm.

Please read the following  helpful information before booking a telephone slot.


We offer weekly counselling appointments for young people aged 11-23. Short term counselling is up to 12 weeks and Long term from 6-12 months.  11-17 year olds can refer at any time by phoning 0113 2461659.  18-23 year olds need to phone us on the first  Wednesday of the calendar month.

If you are a Care Leaver aged 18-23 years old you can refer at any time.

If you are aged 11-17 years and cannot phone us, ask someone else to do it for you, or book a telephone or face to face ‘drop-in’ support session through our website and let us know you want to refer for Counselling.

You will have a choice of face to face, video and telephone counselling, but there may be a longer wait for some than others.

Once you have made a referral you will need to attend a one-off telephone Intro session.  If this is not suitable, for example due to a hearing impairment or safety issue then please let us know.

So that we can offer more Counselling after school and at weekends, the one-off Intro Session before your Counselling starts will usually be during the school/work day.

We only have a limited amount of referral slots available for 18 -23 year olds, and once these are full we can only take new referrals on the next referral day. To get immediate support please use our Drop-in support service.

Bereavement Counselling

Bereavement counselling will be offered via 6 sessions of video counselling. This service is for 11-19 year olds only. Please call 0113 246 1659 at any time to make a referral.

FACS (Fast Access Counselling and Support)

FACS offers 4 sessions of crisis counselling for ages 11 to 25, with a special focus on 11-17 year olds. The aim of this service is to provide fast access to 4 sessions of Counselling when a young person is really struggling to cope.  This service can help with things like managing and understanding feelings or look at coping strategies but is not suitable for exploring long-term problems.

Young people need to use the telephone/face to face ‘drop-in’ support service first and be identified as being an appropriate referral before being able to access FACS.

My Plan

This is one to one support for young people aged 11-17 with a youth worker. Support is for 8-12 weeks. Currently My Plan sessions are being offered face to face, or through video or phone support. Please get in touch on 0113 246 1659 to make a referral for My Plan.


Online Anxiety workshop for 11-17 year olds. If interested please call 0113 246 1659 or email

Here’s a short animation explaining more about The Market Place.

The Market Place website

Find out drop in times, how to make an appointment and more here.

The Market Place