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MindMate professionals

Urgent help

If you’ve seriously injured yourself or taken an overdose call 999 or get immediate medical treatment from A&E. If you are feeling suicidal or in a crisis and feel like you can’t cope, speak to somebody straight away. If possible, make sure you’re not on your own.

The services below are free and available to you immediately – there may be different services depending on how old you are.


Teen Connect

We aren’t a call centre, we are a small, friendly team of people who all have some experience of managing our own difficulties.

We can offer up to an hour of support each night either by phone, text or online chat with one of our trained staff to talk about what you’re going through.

If we can’t support you right away, someone will let you know what time we can be available.

OPEN: Mon – Fri 3.30pm – 2am

OPEN: Sat – Sun 6pm – 2am

AGE: 11-19th birthday

Teen Connect

Dial House @ Touchstone

The Dial House @ Touchstone service provides out-of-hours crisis services to people from BME groups in acute mental health crisis.

The service is staffed by a Manager, Senior Crisis Support Worker and three Crisis Support Workers who are all from BME groups.

OPEN: Tue and Thurs 6pm – 12am

AGE: 16+

Dial House @ Touchstone

Night OWLS

West Yorkshire Night OWLS is a confidential support line for children, young people, their parents and carers who live in Bradford, Leeds, Calderdale, Kirklees and Wakefield.

If you are finding it hard to cope, feeling unsafe or just want to talk, Night OWLS can help you.

If a child or young person you care for is in a crisis and you are concerned about their emotional wellbeing contact Night OWLS.

OPEN: Mon – Sun 8pm – 8am

AGE: 0-18 (up to 25 for those with additional needs) plus parents/carers

Night OWLS

Well-Bean Hope in a Crisis cafe

The Well-Bean Crisis café provides a safe place for young people to go when they are in crisis. The café runs from three different venues across the week:

Saturday, Sunday and Monday – Lincoln Green Community Centre, Cromwell Mount, LS9 7JB

Tuesday and Wednesday – Touchstone House, 2-4 Middleton Crescent, Beeston, LS11 6JU

Thursday and Friday – New Wortley Community Centre, 40 Tong Rd, Leeds, LS12 1LZ

OPEN: Every night 6pm – midnight

AGE: 16+

Well-bean Cafe
Over 18 and need urgent help?

If you don’t need help now, there are always services available for you, 24 hours per day.

Find out more about the wider range of services across Leeds.

View all services

If you’ve been having suicidal feelings or have been in crisis you can also speak to your GP. You can talk about the thoughts you’ve been having in a safe space and they can help you get the support you need. You can get ongoing support in Leeds to talk through your difficult feelings – find out more about ‘What’s in Leeds for me?’ You may feel totally alone and like there’s no hope. No matter how bad things get and how strong those feelings might be, with the right support you’ll be able to overcome these overwhelming feelings.